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Welcome to

Cousins' Car Rental

At Cousins' Car Rental, we are dedicated to providing an exceptional car rental experience. Our mission is to offer reliable vehicles and outstanding customer service to all our clients. We understand the importance of a seamless travel experience, and that's why we go the extra mile to ensure your satisfaction. Our team is committed to making your car rental experience hassle-free and memorable.

About Cousins' Car Rental

Welcome to Cousins' Car Rental, your go-to car rental service in St Thomas, US Virgin Islands. We take pride in offering top-quality vehicles at affordable prices, ensuring that your travel experience is smooth and enjoyable. Let us take care of your transportation needs while you explore the beautiful island.

How Renting With Us Works

  • After you have made an online booking or requested a booking via email, we will send you an email with instructions on how to locate us at the airport for rental pick-up/drop-off, or we can arrange a time and place for the delivery of the vehicle. We will also provide location information for office rental pick-up/drop-off.

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  • We don't have an office at the airport, but don't worry. We will send you a link to fill out our rental contract. Alternatively, you can click here to fill it out. The form will ask for your flight information so we can monitor your flight and be there when you arrive.

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  • You have the option of paying for the trip upfront or at the transfer of the rental to you.

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  • Please refill the gas tank to the level that was given to you. If not, we can refill the gas for you. We'll take care of gas refueling at a rate comparable to local gas prices at the pump, deducted from the deposit and a $10.00 Service Fee.​​

ARRIVAL/DEPARTURE

Arrival:

  • Upon collecting your baggage from the Baggage Claim Area.

  • Head towards the exit and make a right.

  • Keep walking until you see the Frontier Airlines sign.

  • Cross the street and give us a call at 340-514-4331.

  • We will be waiting for you alone on the curb, which is the designated pickup/drop off location.

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  • Once loaded up, you will be escorted outside the airport to finalize the rental process, which includes signing the paperwork and collecting the balance payment.

  • If you are picking up from our office, we will confirm the pickup time one day in advance. Please be mindful that the office is open from 9 AM to 6 PM. Office location:

  • Please remember that we drive on the left.

  • Stay safe and enjoy your stay​

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Departure:

  • US customs recommend that you arrive at the airport 2 hours before your flight. Please let us know when you will be heading to the airport so we can meet you there.

  • Departure time will be confirmed by staff 24 hours before the day of travel.

  • Please contact staff at (340)-514-4331), for further instructions on your way to the airport. 

  • Meet the representative at the Cellphone Waiting Lot or at the pickup/drop-off location for a returned vehicle inspection.

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  • A walk-around inspection is conducted, and the vehicle is photographed with a time and date stamp. A reminder is also provided for the refund of the deposit within 3-5 business days.

  • If you are returning to our office, we will confirm the return time one day in advance. Please be mindful that the office is open from 9 AM to 6 PM. Office location:

  • Thank you for choosing Cousins' Car Rental, LLC as your transportation provider.​​​​​​​

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TERMS & CONDITIONS

PAYMENT OPTIONS

  • We accept all major forms of credit card payment: Visa, MasterCard, Discover, Paypal & American Express.

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SECURITY DEPOSIT 

  • A $150.00 security deposit is required.

  • The deposit is refundable upon the return of the vehicle in its original condition.

  • Deposits are refunded after the post-rental inspection is completed and the vehicle is found not to be damaged. All incidental fees are deducted if necessary. 

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INSURANCE 

  • All vehicles must be insured. Our insurance ranges between $10-$25 depending on vehicle size.

  • However, renters can provide their insurance. A copy of your insurance must be provided, which must reflect coverage outside of the USA continent.

 

AGE RESTRICTIONS

  • All drivers must be 25 years of age or older to rent with COUSINS' CAR RENTAL, LLC.

*NO EXCEPTIONS

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DRIVER'S LICENSE

  • All renters must have a valid driver's license. A valid driver's license must also be provided if there are additional drivers.  *All drivers must be 25 years of age or older

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REFUELING POLICY

  • All vehicles are rented with a full fuel tank unless otherwise stated and should be returned at the same level to avoid a refueling charge.

  • We'll take care of gas refueling at a rate comparable to local gas prices at the pump, deducted from the deposit and a $10.00 Service Fee.

ADDITIONAL SERVICES

  • Free-Luggage Assistance Courier - assistance to and from the airport with your luggage.

  • Free: Children's safety seats

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